Q1: What services does Spotlight Cleaning Services offer?

A1: We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, deep cleaning, move-in/move-out cleaning. We customize our services to meet your specific needs.

Q2: Are your cleaning products safe and eco-friendly?

A2: Yes, we use environmentally friendly and non-toxic cleaning products. Our commitment to sustainability ensures that our cleaning methods are safe for you, your family, and the planet.

Q3: How do I book a cleaning service?

A3: Booking a cleaning service is easy! You can schedule an appointment through our website, give us a call, or send us an email. We will work with you to find a convenient time that fits your schedule.

Q4: Do I need to be home during the cleaning?

A4: It’s entirely up to you. You can be home during the cleaning or provide us with access to your property if you prefer to be away. Rest assured, our team is trustworthy and professional.

Q5: What if I’m not satisfied with the cleaning?

A5: Your satisfaction is our top priority. If you’re not happy with our service, please let us know within 24 hours. We will address any concerns and re-clean the area at no additional cost.

Q6: How often should I schedule cleaning services?

A6: The frequency of cleaning services depends on your specific needs and lifestyle. We offer flexible scheduling options, including weekly, bi-weekly, monthly, and one-time cleanings. Our team can help you determine the best plan for maintaining a clean and healthy home.

Q7: Are your cleaners insured and background-checked?

A7: Yes, all our cleaners are fully insured and have undergone thorough background checks. We take your safety and security seriously and ensure that our team members are reliable and professional.

Q8: What areas do you serve?

A8: We proudly serve all five boroughs of New York City, including Manhattan, Brooklyn, Queens, The Bronx, and Staten Island. If you’re unsure whether we cover your area, please contact us for confirmation.

Q9: Can I customize my cleaning service?

A9: Absolutely! We offer personalized cleaning plans tailored to your specific needs and preferences. Whether you have particular areas you want us to focus on or specific instructions, we’re happy to accommodate your requests.

Q10: How do you ensure the quality of your cleaning services?

A10: Our team follows a comprehensive checklist to ensure consistent, high-quality cleaning. Additionally, we conduct regular training and quality inspections to maintain our high standards. Customer feedback is also invaluable in helping us continually improve our services.